Privacy Policy

Last updated: 1 April 2025

1. Introduction

CompanyKholo ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website companykholo.com or use our services.

2. Information We Collect

Personal Information

  • Full name, email address, phone number
  • PAN card, Aadhaar card, and other government-issued ID documents
  • Business details (company name, address, type of business)
  • Payment information (processed securely via Razorpay — we do not store card details)
  • Digital signatures and photographs

Automatically Collected Information

  • IP address, browser type, device information
  • Pages visited, time spent on pages, referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To process your service requests and registrations with government authorities
  • To communicate with you about your orders, status updates, and support
  • To send WhatsApp and email notifications about your application progress
  • To process payments through our payment gateway (Razorpay)
  • To comply with legal obligations and regulatory requirements
  • To improve our website, services, and customer experience
  • To send promotional communications (with your consent — you can opt out anytime)

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Government Authorities: MCA, GST portal, Income Tax department, Trademark Registry, and other regulatory bodies as required for your service requests.
  • Professional Partners: Chartered Accountants, Company Secretaries, and lawyers who assist in processing your applications.
  • Payment Processors: Razorpay for secure payment processing.
  • Service Providers: Hosting (Vercel), database (Supabase), and email/SMS services required to operate our platform.
  • Legal Requirements: When required by law, court order, or government regulation.

5. Data Security

  • All data is transmitted over HTTPS (SSL/TLS encryption)
  • Documents are stored in encrypted cloud storage with access controls
  • Payment processing is handled by PCI-DSS compliant Razorpay — we never store card details
  • Access to personal information is restricted to authorized personnel only
  • We conduct regular security reviews of our systems

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We retain documents and filing records for a minimum of 8 years as required by Indian tax and corporate laws. You may request deletion of your account and personal data, subject to our legal obligations.

7. Cookies

We use cookies to maintain your session, remember preferences, and analyse site usage. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

8. Your Rights

Under applicable Indian data protection laws, you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal retention requirements)
  • Withdraw consent for promotional communications
  • Lodge a complaint with the relevant data protection authority

9. Third-Party Links

Our website may contain links to third-party websites (government portals, payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact us at: